IT/Tech Support

Anyone out there with any IT/Tech Support experience that can help our members when they have problems?

Any techies out there?

What kind of tech support? A person can't really fix another person's computer from afar.

Jen wrote:What kind of tech support? A person can't really fix another person's computer from afar.

The kind of tech support if you called India

mrgolf wrote:

Jen wrote:What kind of tech support? A person can't really fix another person's computer from afar.

The kind of tech support if you called India

Jen wrote:

mrgolf wrote:

Jen wrote:What kind of tech support? A person can't really fix another person's computer from afar.

The kind of tech support if you called India

The good news is that is a toll free call

Jen wrote:What kind of tech support? A person can't really fix another person's computer from afar.

Sure can! If you go into the tools menu you will see a remote access feature. This allows you to give the okay for someone to access from anywhere in the world.
While this is going on, you can sit and watch every move they make on your screen.

knarf wrote:

Jen wrote:What kind of tech support? A person can't really fix another person's computer from afar.

Sure can! If you go into the tools menu you will see a remote access feature. This allows you to give the okay for someone to access from anywhere in the world.
While this is going on, you can sit and watch every move they make on your screen.

I know about that and I need to get my daughter on mine remotely because it has a big problem but, I was just trying to figure out what mrgolf wanted.
I just couldn't imagine have someone that I don't know doing that.

You don't call India, your phone call is actually directed to an India operator.

kemcha wrote:You don't call India, your phone call is actually directed to an India operator.

You're nit picking

mrgolf wrote:

kemcha wrote:You don't call India, your phone call is actually directed to an India operator.

You're nit picking

Nah he had to make one post to justify being here. Had to see what all the fuss was about.

mrgolf wrote:Anyone out there with any IT/Tech Support experience that can help our members when they have problems?

Maybe there could be a techie discussion thread that would answer computer type questions such as computer security and tips and tricks for different operating systems and browsers. This also could include links to free online training for different computer programs.

JaneWI wrote:

mrgolf wrote:Anyone out there with any IT/Tech Support experience that can help our members when they have problems?

Maybe there could be a techie discussion thread that would answer computer type questions such as computer security and tips and tricks for different operating systems and browsers. This also could include links to free online training for different computer programs.

Good idea.

Then you could put consultant on your resume and claim it as work experience.

Without going to India, there might be someone in prison that knows about security or computer hacking.

I have a few years experiance with PC tech support...
1) computers don't really behave the way they are supposed to a Microsoft error message is maybe about 50/50 percent accurate or even going to point you in the right direction.

2) I have a few friends who for years have called me in a near panic with PC errors, sometimes I know the fix, sometimes I don't.....but a quick description of the problem and an even quicker search solves 90 percent of the issues...

3) You can put fairly accurate desriptions )long ones) into a search and get a solution. When i inform my friends one tells me its easier to call me.

However If a thread was started I would check out the contents as I do most others threads.

Anybody who knows how to do code & web design....please PM me.

I'm trying to find someone who can make a ticker that starts at zero on March 1, 2010, & ends with 7.9 million on December 31, 2011.

That way we (& the world) could see exactly how many 99ers are being created each second of the day.

A picture/ticker would be worth a thousand words.

I did this yesterday with McAfee and a problem with the program. The lady was from India but knew her stuff and spoke very good English. She fixed the issue and asked is there anything else I can help you with? I said get rid of IE9, I can' find itand it is a problem. Sure, I will do it now. She couldn't find it either! I just want to reinstall it as something happened. Do I just try to install it again from the start up and let it replace the bad copy I got?

There are several fairly good Free code samples that would involve just a little tweaking to get them to run here

I cut and pasted some stuff here in a regular post message...

they wont run I believe it is the security settings on the forum, they won't allow an active script to run from a regular post.

Its been many years and things have changed a whole lot (flash was just becoming sort of available)

This is a free forum with limited admin privilages to the free users (us)
I am not even sure admin privalages (site specific) would be enough to allow embeding of active code..It might be limited to whatever forumotion makes available.

""by booniebeast Today at 8:58

I did this yesterday with McAfee and a problem with the program. The lady was from India but knew her stuff and spoke very good English. She fixed the issue and asked is there anything else I can help you with? I said get rid of IE9, I can' find itand it is a problem. Sure, I will do it now. She couldn't find it either! I just want to reinstall it as something happened. Do I just try to install it again from the start up and let it replace the bad copy I got?""

Computer people in the business world never use any software thats just released. Many companies with propietary software are STILL running windows XP, so am I (allthough I have win7 on my laptop)

Read your post and didn't even know IE9 was released...but I see its a beta version.

Internet Explorer is embedded as part of the OS and can't really be uninstalled..but just rolled back to previous version which is why i use firefox or googles chrome as alternates (they are standalone)

You can try to uninstal (rollback) it and/or maybe a system restore to before the install.

Whenever Install ANYTHING always download the whole installation package and install whatever it is from your harddrive. then its there incase you need to reinstall it its also emliminates any hiccups the internet may have if you are installing form a web stub.( i know thats not SUPPOSED to happen)

Microsoft always offers a choice for the whole download.. check the "for IT pros" part of ms if the regular site will only let you download and install on the fly.

Phillymg wrote:Anybody who knows how to do code & web design....please PM me.

I'm trying to find someone who can make a ticker that starts at zero on March 1, 2010, & ends with 7.9 million on December 31, 2011.

That way we (& the world) could see exactly how many 99ers are being created each second of the day.

A picture/ticker would be worth a thousand words.

Where are you planning on using this?